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Terms & Conditions

STICKERS:  

We are sending out a few stickers with every order.  Soon we will have stickers up on our website to purchase.  We will post on our Facebook page and Instagram once we have them online.  Thanks for supporting RAD SHT!

 

RETURNS & CUSTOMER SERVICE.

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange or refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. (unwashed, not worn, tags still connected)

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@plaeco.com and send your item to:

Plaeco
778 S Redlands Ave #448
Perris, CA, 92570
United States.

Shipping
To return your product, you should mail your product to: 
Plaeco
778 S Redlands Ave #448
Perris, CA, 92570
United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.